Administrative Assistant-Internship
Part Time Position: Under general supervision, is responsible for providing office and billing support services for the organization. This individual is also responsible to perform key tasks such as assisting with patient records and insurance maintenance, communication and correspondence with internal and external clients, working assigned reports and other office functions as assigned.
Essential Duties:
- Regular and predictable attendance is an essential requirement for this position
- Insurance verification and claim follow up
- Provide Billing Manager support as needed, including but not limited to assisting in returning phone calls to patients, family members or other health care professionals related to billing and/or insurance questions
- Assist with correspondence as assigned
- Mailing of insurance and private pay invoices; attaching claim documentation as required by payer
- Answering the billing phone lines while using proper telephone etiquette
- Follow all HIPAA and confidentiality guidelines
- Provide excellent services and ensure customer satisfaction
Education & Qualifications:
- High School Diploma or equivalent required
- Excellent communication and attention to detail
- Goal oriented
- Computer competency
Responsibility, Skills, and Difficulty of Work:
- Communicating clearly and concisely, orally and in writing
- Confidentiality
- Ability to use the computer
- Ability to work independently to accomplish assigned work in a timely manner
- Ability to communicate with staff and the public, both in person and over the telephone, in a tactful manner and under difficult situations
- Understanding and carrying out verbal and written directions
- Follow Versatile Revenue Management policies and procedures
- Work independently in the absence of direct supervision
Personal Work Relationships:
- Maintain strict VRM
- Work daily with staff, vendors, and public for the purpose of providing and receiving factual information.
- Follows VRM policies and
- Must plan one’s own work such that it is accomplished in the allocated time.
- Works in cooperation with other staff and the public
Physical Demands and Work Environment:
- Work is performed indoors in a heated, air conditioned, well lighted setting. Requires prolonged standing or
- Requires ability to distinguish letters, numbers and symbols
- Requires normal range of vision
- Requires awareness of personal limitations and flexibility
- Some emotional stress resulting from diversity and intensity of clients
*This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, may be required.
To apply, please email your resume to: careers@frontlineemsbilling.com
MEDICAL BILLING CODER
Full Time Position: Under general supervision, reviews, analyzes and assures the final diagnoses and procedures as stated by the practicing providers are valid and complete. Accurately codes ambulance/medical procedures for providers to ensure proper reimbursement.
Employment Standards Education & Qualifications:
- High School Diploma
- Medical Coding Certificate – RHIT or CPC certification is required Excellent interpersonal skills
- Experience using ICD-9-CM, CPT, HCPCs or equivalency
- Computer competency
Knowledge of:
- Federal laws and regulations affecting coding requirements
- Principles, practices and methods of current coding certificate required Modern office practices, etc.
- Knowledge of billing practices required Knowledge of medical records, EHR required
- Extensive knowledge of medical coding conventions and rules established by the Center for Medicare and Medicaid Services (CMS) for assignment of diagnostic and procedural codes.
- Must have good math skills and effective communication skills.
*This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, may be required.
To apply, please email your resume to: careers@frontlineemsbilling.com
BILLING COLLECTION SPECIALIST
Full Time Position: The Collection Specialist is responsible for working closely with the Billing
Dept. and managers to monitor and maintain A/R records and accounts. The Collection Specialist is
responsible for working closely (telephone, email, and other methods) with our clients to resolve
current and past due balances in accordance with company policies.
Essential Duties:
- Tracks past due balances
- Tracks and resolves discrepancies
- Monitors outstanding account balances for determination of next steps in the collection
process - Provides clear communication and customer service on collection issues to external customers
and internal business partners - Presents oneself as a positive role model to the company and customers
- Adheres to all department and company policies and procedures
Employment Standards Education & Qualifications:
- High School Diploma or equivalent required
- Excellent interpersonal oral and written skills
- Must be able to work with high volume of work while maintaining attention to detail and
accuracy - Experience in the billing and/or collection activities or equivalent required
- Computer competency
*This job specification should not be construed to imply that these requirements are the exclusive
standards of the position. Incumbents may be required to follow any other instructions, and to
perform any other related duties, may be required.
To apply, please email your resume to: careers@frontlineemsbilling.com
Account Receivable Specialist
Full Time Position: The Payment Poster is responsible for posting payments, adjustments, denials and other credits/debits to patient and facility accounts in accordance with current policy and procedures.
Essential Duties:
- Completes payment entry in a timely and accurate manner including:
- Posts payments to billing software (including EFT, ACH, Credit Cards, Checks, and Cash)
- Posts other credits and adjustments received to billing software from EOB’s
- Records batch totals with date and initials on payment receipt
- Balances batch and runs transaction reports
- Verifies all EFT deposits and scanned checks have been posted by month end
- Properly communicates and documents payment denials in the billing software and to the appropriate personnel responsible for denial management in a timely manner
- Identifies any payments/credits which are not being reimbursed at the allowed/contracted amount and communicates this to the appropriate billing coordinator
- Batch patient statements electronically on a weekly basis
Employment Standards Education & Qualifications:
- High School Diploma or equivalent
- Medical billing experience or equivalent
- Excellent interpersonal oral and written
- Must be able to work with high volume of work while maintaining attention to detail
- Computer competency
Knowledge of:
- Knowledge of billing practices required
- Must have good math skills and effective communication skills.
*This job specification should not be construed to imply that these requirements are the exclusive
standards of the position. Incumbents may be required to follow any other instructions, and to
perform any other related duties, may be required.
To apply, please email your resume to: careers@frontlineemsbilling.com
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